The COVID-19 pandemic has made virtual teams a reality in almost every organization. Having proven effective, convenient and cost-effective, virtual represents a new team dynamic that is here to stay. New team dynamics require new leadership skills. With team members geographically dispersed and cross-functional yet working on highly interdependent tasks, leaders are faced with unique challenges. Research has identified six practices of effective virtual team leaders. These skills may serve those looking to increase the quality of their virtual leadership. They include:
1. use communication technology to establish and maintain trust with team members.
2. ensure that diversity among team members is understood and appreciated.
3. manage virtual work meetings effectively and efficiently.
4. regularly monitor team progress.
5. enhance team member visibility within both the team and the organization.
6. enable individual team members to benefit from team membership.
These leadership practices will increase the success and satisfaction of both the team and its’ leader.
Malhotra, A., Majchrzak, A., & Rosen, B. (2007). Leading Virtual Teams. Academy of Management Perspectives, 21(1), 60–70.