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Blog Posts tagged with listening skills

Blog Posts

Two strategies for getting better answers

Jul 15, 2009

When we need to know, we need to ask. But often times the questions we ask don’t get us the information we need. That is because asking questions is a skill, and for most people it is an undeveloped skill. Two questioning strategies may improve ...

Tagged: interviewing, questioning, answers, management skills, leadership skills, listening skills, process improvement, productivity

The Story of the 25 Year Beginner

Jul 2, 2009

Beginners. Those are people new to the job, right? Not always. We traditionally think of beginners as people with limited experience. Consequently, they bring few and undeveloped skills to the job. They hold a limited perspective on how thi...

Tagged: management skills, leadership skills, listening skills, process improvement, productivity

Times that define us

Jun 21, 2009

Inscribed at the base of the statue are the words “it was ONE MOMENT IN TIME.” It was. Still is. The statue is of a golfer oddly dressed in knickers, cap, and a rain jacket with the sleeves raggedly cut off. He clutches a putter i...

Tagged: performance, expertise, management skills, leadership skills, listening skills, process improvement, productivity, success, ego, personality, opportunity

The Expert's Ego

Jun 3, 2009

No one seems to talk much about Ego these days. Perhaps it is an archaic term and simply gone out of fashion. Maybe it is just difficult to discuss without wandering into personally sensitive areas. Whatever the reason, the word has received so...

Tagged: performance, expertise, management skills, leadership skills, listening skills, process improvement, productivity, success, ego, personality

The Power of Questions

May 11, 2009

What are they thinking? Effective leaders know. That is, they understand what is going on in the minds of their team members. Ineffective leaders think they know what others are thinking, but seldom really have a clue. The difference is that ra...

Tagged: questions, asking questions, coaching, management skills, leadership skills, listening skills, process improvement, productivity