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On getting the problem right

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Getting the solution right starts with getting the problem right. If you don’t have the problem right, you are solving the wrong problem, which means you are not likely solving any problem at all. Suppose, for example, that as a parent you were informed by your child’s teacher that ...

Tagged: problem solving, expert, expertise, training, management training, business training, management skills, leadership skills


The thin line between failure and success

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It may surprise many that the famed inventor and entrepreneur, Thomas Edison, characterized his career as one defined by failure. He estimated that it often took about 10,000 failures on any particular project until he reached a single success. He therefore fathered far more failures in his lif...

Tagged: failure, success, expertise, leadership development, management skills, improvement, learning, training, process improvement, management skills, leadership, personal development, business training, sales training


Win the war, not every battle

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Shortly after the D-Day invasion of World War II, British Prime Minister Winston Churchill found himself in disagreement over the allies next step. American President Franklin Roosevelt wanted a follow-up invasion on the southern coast of France, while Churchill believed a stronger push in Italy...

Tagged: expert, expertise, decision making, executive decisions, process improvement, management skills, productivity, performance improvement, leadership, leadership development


What makes an expert?

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By definition, an expert is someone who regularly outperforms their peers. No one does it better than an expert. A group of experts may differ in their appearance, actions, knowledge, and backgrounds, but they all consistently produce superior performances. Simply put, experts are the best at wha...

Tagged: expert, expertise, improvement, learning, process improvement, management skills, productivity, performance improvement, leadership, leadership development


How Old Dogs Learn New Tricks

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To remain a leader, even people with extensive experience need to learn new skills. The challenge for experienced people, however, is that the skills they rely on for their professional performance have, to a large extent, become comfortable routines. And routines are hard to change. We tend t...

Tagged: improvement, learning, training, process improvement, management skills, leadership, leadership development, personal development, business training, sales training